How to Contact Customer Service / Call Center By U

Cs By U, to get all forms of assistance and product information on by.U cards, it’s better you ask directly to the official by.U Customer Service, because they will be served well and in detail about various products by u

Although currently By U is one of the products from Telkomsel providers, by.U has different Call center and Customer services from Telkomsel Call Center services.

There are 2 methods that you can use to get info and assistance from the Call Center and Cs by.U, namely through Applications By U , Live Chat and call Call Center by.U or through the By.U Help service

cs service by u 24/7 This means that by.U service complaints, questions, and complaints can be delivered 24 hours a day in one week.

That is, the CS service is open 24 hours a day to serve by.U customers. So if you want to contact customer service by.U, you can do it anytime and anywhere. Hope it’s helpful and useful.

What is Customer Service By U

CS by,U is a consumer service to get various information about By,U products, in this service you can ask for help and give your suggestions and criticisms about by,U services

Call Center and Customer Service By.U

Call Center and Customer Service By.U

Contact Call Center By U

for those of you who want to ask questions and ask for help, you can directly chat with Nindy on the application or website. Just click the button and chat right there. If your question has not been answered, please contact the call center below

Call Center ByU: 155

additional info : This by u call center number can only be contacted by customers with a by.U number, yes. if you use a number other than by.U . For example, Telkomsel / Indosat card cannot contact the number

Chat and call center services are open 24/7 Full, 30 days
So whenever and wherever you need help with by.U services, don’t hesitate to contact Nindy

Also read: how to buy a card by U

How To Ask For Help By U Through The By.U Application

First make sure you use a By.U Sim Card and activate your cellular data about using a By.U card, for the full tutorial below

  • Open Application By U
  • Next, please select the image of the person “Nindy”

which is in the lower right corner.

  • then you can ask customer service by.U

you can ask about your problem about by.U or Criticisms and suggestions about By U

Usually the answer is your question is Bot from By U. but during working hours, CS by.U will definitely answer via Live Chat. Usually we need to wait for a queue of 5-10 minutes to be able to connect to CS by.U

Also read: how to use the By U application

But if you are offline for more than 10 minutes, your chat will end automatically. So you have to open the chat page again and click the ‘Contact Officer by.U’ button to continue the conversation according to your previous chat history.

Also read: how to activate the new Prime Card By.U

This is a short tutorial on how to contact the by.u call center and get information about products and services from by u, if you are not clear, you can ask in the comments column.